Transit Systems won its first tender to operate metropolitan bus services in the Midland area of Perth in 1995. Operating under the Swan Transit brand, the company delivered public transport service standards and an innovative management style never before seen in the West Australian (WA) transport industry. This saw the company awarded a number of additional bus service contracts across WA. Swan Transit now operates the Canning, Claremont, Marmion, Midland and Southern River bus service contracts in Perth, representing 35% of the Transperth metropolitan bus network. Swan Transit also operates the Bunbury, Busselton and Albany regional town bus service contracts in south west region of WA.
Transit Systems' outperformance in the very competitive WA public transport market was a significant factor in it being awarded a major contract to operate services in the Adelaide metropolitan area in 2000. Trading as Torrens Transit, Transit Systems currently operates 33% of Adelaide Metro’s bus public transport network, under the East West bus service contract.
In 2005, the company entered the marine passenger transport market through the acquisition of a commuter ferry service operating in Moreton Bay, Queensland. Over the next 10 years the marine operations were expanded, making the company the largest private ferry operator in Australia, with a fleet of 33 vessels providing passenger and vehicular ferry services to Curtis Island (Gladstone, Queensland), Stradbroke Island (Moreton Bay) and the Southern Moreton Bay Islands.
In 2011, Transit Systems was one of three parties shortlisted by Transport for NSW to operate Sydney Ferries and was the only Australian company shortlisted for the contract.
In 2012, Transport for NSW awarded Transit Systems a contract to operate the Sydney Metropolitan Bus Services Contract for the Liverpool, Fairfield and Holroyd regions. This contract was part of the NSW State Government’s competitive tendering program for Sydney’s bus services. Transit Systems was the only non-incumbent operator to be awarded one of these highly contested contracts. Transit Systems now operates a modern fleet of 220 vehicles that is one of the youngest bus fleets in metropolitan Sydney and was the first fully wheelchair accessible large scale fleet in New South Wales.
2013 marked the group’s first international expansion when Tower Transit acquired the London bus operations of First Group Plc. In the United Kingdom the group operates 650 double and single deck buses from 7 depots with 2,030 employees. Tower Transit’s routes service Central and East London and carry approximately 115 million passengers per annum. Tower Transit operates the busiest bus route in London (Route 25) and is the only operator of hydrogen powered buses in London.
In 2014, Transit Systems’ subsidiary Territory Transit, successfully secured the Darwin Urban Bus Services contract from the Northern Territory Government for the provision of urban and school bus services. Territory Transit currently operates approximately 40% of the Greater Darwin region’s public transport network.
In May 2015, Tower Transit Singapore was awarded the inaugural tender under the Singapore Land Transport Authority’s (LTA) bus contracting model. The company was successful against nine other bidders, including the incumbent operators and a number of large multi-national public transport providers. After commencing operations in mid-2016, Tower Transit Singapore now employs over 900 staff operating 380 buses in Singapore.
In November 2015 Transit Systems announced the sale of its marine operations to the SeaLink Travel Group.
From humble beginnings, Transit Systems has established itself as one of Australia's largest and most respected public transport providers and is Australia’s only multi-national public transport business. The now globally recognised operation employs 4,935 people (2,005 in Australia, 2,030 in the United Kingdom and 900 in Singapore), while transporting over 265 million passengers each year.