Transit Systems QLD provides customers and Government partners more sustainable, safe, reliable and efficient services. A truly multi-model offering includes the operation of the Brisbane City Council Ferry Network and Stradbroke Island Buses.
0
0
0
0
Stradbroke Island Buses provides the community and visitors to North Stradbroke Island with a seamless transition from ferry to bus and back.
Specialising in charter services, school transfer services and excursions Stradbroke Island Buses has been providing customer journeys on Stradbroke Island for more than 40 years.
RiverCity Ferries is the proud operator of the iconic CityCats, KittyCats, CityHopper and Cross River Ferry Networks on behalf of the Brisbane City Council.
The Brisbane City Council fleet, is operated and maintained by RiverCity Ferries. Depending on the generation of CityCat, the vessels can accommodate up to 170 customers and up to 53 customers on a KittyCat. The Brisbane River is one of the finest ways to enjoy what Brisbane has to offer.
customer information
Timetables
TIMETABLES
To check current routes, timetables and fare information visit translink.com.au or call 13 12 30.
Lost Property
LOST PROPERTY
If you have lost something onboard one of our services, we will do everything we can to get it back to you.
Ferry service
To register your lost item, please call us on (07) 3569 4400 between 9:00am and 3:00pm Monday to Friday, (excluding public holidays).
Bus service
To register your lost item, please visit Stradbroke Island Buses and complete the form.
Customer Charter
CUSTOMER CHARTER
At RiverCity Ferries, customer service means exceeding our customers’ expectations at every step of the customer journey. That means listening to, anticipating and responding to our customers’ needs. The customer is at the heart of everything we do. All staff undertake our dedicated Customer Focus Training to ensure our customer service values are strong across every part of our business - from the mechanics who ensure our vessels run smoothly, to the cleaners who keep our vessels clean and tidy, and our Masters who ensure you get to where you need to go safely and efficiently.
Contact
rIVERCITY FERRIES Depot
21/17 Rivergate Place, Murarrie, QLD 4172
Phone:
+61 7 3569 4400
email:
North Stradbroke Island bus service Depot
92-94 East Coast Road, Dunwich QLD 4183
Phone:
+61 7 3415 2417