customer information
FERRY TIMETABLES
To check current routes, timetables and fare information visit translink.com.au or call 1312 30.
LOST PROPERTY
If you have left an item on board one of our vehicles please contact your closest depot. Please note lost property will be kept for a maximum of 30 days (except food items).
CUSTOMER CHARTER
At RiverCity Ferries, customer service means exceeding our customers’ expectations at every step of the customer journey. That means listening to, anticipating and responding to our customers’ needs. The customer is at the heart of everything we do. All staff undertake our dedicated Customer Focus Training to ensure our customer service values are strong across every part of our business - from the mechanics who ensure our vessels run smoothly, to the cleaners who keep our vessels clean and tidy, and our Masters who ensure you get to where you need to go safely and efficiently.
murrarie Depot
21/17 Rivergate Place, Murarrie, QLD 4172
Phone:
+61 7 3229 7778